REPAIR SERVICE from Mascottchen24 since 1999.
Mascottchen24 is your reliable partner if your mascot costume is to be repaired. And that since 1999 with customers from all over Europe.
Your mascot costume has been used a lot lately and there are a few small spots to fix? Then you can have your costume repaired at Mascottchen24, should it come from us. And it can be that easy, just send us a few pictures and a short description of what needs to be repaired on the costume by email. We will then find a cost-effective repair solution and send you an overview of the total costs. You can then pay the repair amount directly in the online shop, simply put the respective "repair cost options" in the shopping cart until the amount is complete. Then complete the purchase and you can send your costume to us. (Shipping costs are borne by the client)
If we can no longer repair your mascot costume or if it is no longer economically viable for you, we will be happy to make you a suitable offer for a new costume with us.
With great expertise, we are available to all customers who have bought their mascot costume from us. Our services in costume repair are used by companies as well as clubs and private households that have a costume from us.
Many of these customers have trusted in our extensive range of services and our individual support for years.
✅ Costume repairs on the mascot ✅ Promotion Walking Act ✅ Running figures ✅
Top price performance ✓ Fast repairs ✓ Skilled employees ✓
Procedure for an online repair order:
1) Choose the right repair option here and add it to your shopping cart. (Tiered prices depending on the effort)
2) Carry out the order process and, if you comment, enter an exact "repair description" in bullet points.
3) You will receive the invoice in advance. (Please transfer this as prepayment)
4) You send us your costume to our address. (Do not send by surname / postage pays the client)
5) We will professionally repair your costume and send it back to you with DHL approx. 3 to 4 working days later after receipt.
Do you need advice or are you unsure what type of order option you need?
Then do not hesitate to contact us for "live chat" or to call us (+49) 02332/843773.
Our costume repair service only applies to costumes produced by us or to registered customers.
We do not repair costumes from other productions!