Repair on costume option "1"
You can order this service "Repair on the costume" for all of our costumes. Depending on the "repair effort" we have various "price options" for you to choose from.
Before you order, we recommend that you contact us so that we can tell you exactly the right order option. If you have any questions, just contact us. We look forward to welcoming you in live chat or on the phone ...
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You can order this service "Repair on the costume" for all of our costumes in the event of a "warranty claim".
Depending on the "repair effort" we have various "price options" for you to choose from.
This is how easy it is to get your costume repaired:
1) Choose the right repair option here and add it to your shopping cart. (Graduated prices depending on the repair effort)
2) Carry out the order process and, if you comment, enter an exact "repair description" in bullet points. (Send photos by email)
3) You will receive the invoice in advance. (Please transfer this as prepayment)
4) You send us your costume to our address. (Do not send by surname / postage pays the client)
5) We will repair your costume professionally and quickly. As soon as everything is repaired within 2 to 5 working days, we will send your costume back to you with DHL. (When selecting the shipping order, you can choose how high the transport insurance should be for any DHL transport damage or loss of the goods)
If you make a wrong selection, we will change your option to the correct "price option" in the order confirmation.
Our "repair service" only applies to customers registered with us, we do not repair foreign costumes.
Before you order, we recommend that you contact us so that we can tell you exactly the right order option.
You can contact us in "Live Chat" or reach us at (+49) 02332/843773.